Care & Cleaning
Cascade Iron Co. metal products are designed for both indoor and outdoor use and are built to hold up to daily life. For routine cleaning, simply wipe down with mild soap and warm water. Avoid harsh chemical cleaners or abrasive scrubbing pads, which can affect the powder coat finish over time.
Finish Details:
- Heat safe up to 300°F
- Fade resistant — finish will not discolor or dull over time
- Zero VOC — no harmful off-gassing, safe for use in kitchens, bathrooms, and living spaces
Warranty & Returns
We stand behind every product we make. All Cascade Iron Co. hardware is fabricated in our Silverton, Oregon metal shop from domestic US steel and inspected before it ships. If something arrives damaged, doesn't perform as expected, or isn't the right fit for your project, we'll make it right.
Our 30-Day Guarantee covers:
- Damaged or defective products
- Items that do not match the product description
- Incorrect orders
To initiate a return, exchange, or replacement, simply contact us at support@cascadeironco.com within 30 days of delivery. Please include your order number and a brief description of the issue and we'll respond promptly with next steps.
Custom and bulk orders may be subject to separate terms — please contact us prior to ordering with any questions.