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FAQs

There are a lot of variables to consider when selecting shelf brackets, floating metal shelves or other wall mounted hardware. We try our best to make choosing and installing hardware easy! In addition to our Helpful Guides, we're answering common questions here. Plus, we're always happy to help directly. 

How many pounds can a shelf bracket hold? 

HIgh quality shelf brackets can hold a considerable amount. Our standard 1" wide brackets hold 75 lbs each while our heavy duty brackets (2" wide), hold 100 lbs each. Because we use a higher quality, thicker steel, our brackets hold more than those typically found in big box stores or mass produced online. 

Of course, it's important to consider all variables besides weight capacity. We go over all the things to consider when buying shelf brackets in the How to Choose Shelf Brackets guide. 

How many brackets do I need for a 72 inch shelf?

Four shelf brackets are recommended for a 72 inch shelf. Longer shelves like this require support down the length of the board. It's important to consider shelf length not just the weight capacity of each bracket. 

In fact, we recommend the following guidelines to determine how many brackets are needed based on shelf length:

Length of Shelf Recommended Quantity of Shelf Supports
 0-36 inches 2
37-68 inches 3
69-100 inches 4
101- 132 inches 5
133 - 164 inches 6

How do I install shelf brackets?

It's probably easier than you think! It requires just a few common tools and a little planning. Check out our complete Installation Guide with step by step instructions and pdf downloads for installing your shelf brackets and other hardware. 

Do you create custom shelf brackets? 

Yes! We are happy to work with you to create brackets custom fit for your shelving project. Additionally, we also make custom shelves, hook racks, and table legs. Just send us a message with the details of your project and we'll get the ball rolling!

Do you offer bulk discounts?

Yes, we offer 10% off orders of 20 or more of same item (code GROUP10 at checkout) and 15% off orders of 30 or more of same item (GROUP15 code at checkout).

What is the lead time for shipping?

We work hard to get orders out as soon as possible. Typically, we ship out orders within 1- 3 business days, though larger or custom orders may take a bit more time. If you take a look at our reviews, you’ll see that quick turnaround and customer service is something we take pride in.

Read more about our shipping polices & procedures

Do you have an Etsy Shop?

While we have more order flexibility here, you can also visit us at our Etsy shop too, 

Can I return, change, or cancel my order?

We want to make sure every customer is happy with their purchase!

Changes & Cancellations:

If you've changed your mind or need to adjust your order, please let us know and we may be able to update it before it ships. Because we have a very quick turnaround time, we ask for cancellations or changes within 3 hours of purchasing. 

Returns & Exchanges

We do accept returns and exchanges within certain conditions. Because it can be difficult and expensive to ship metal hardware, we recommend ordering a sample, asking questions, and reading our guides to help choose the correct product.  Please read our return policies here for complete information. 

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